Frensham Pond Country House Hotel & Spa

Fitness center Fitness Full-body massage Back massage Spa/Wellness packages Spa facilities Massage (Paid) Spa (Paid) Sauna (Paid) Locker rooms Head massage Neck massage Spa lounge/Relaxation area Steam room Body treatments Pedicure Manicure Facial treatments Beauty services Foot massage Body scrub Hot tub/Jacuzzi (Paid) Hand massage Makeup services Foot bath Turkish/Steam Bath (Paid) Solarium (Paid) Massage chair

Smoke-free property Heating Carpeted Ironing facilities Facilities for disabled guests Designated smoking area Non-smoking rooms Wake-up service/Alarm clock Room service Shared lounge/TV area Air conditioning Wake-up service Iron Hypoallergenic room available Laptop safe

Fire extinguishers Smoke alarms Key card access CCTV outside property CCTV in common areas Security alarm Key access 24-hour security Safe

Wine/Champagne (Paid) Kids' meals (Paid) Special diet meals (on request) Bar Restaurant Breakfast in the room Coffee house on site Snack bar

Toilet paper Towels Toilet Free toiletries Hairdryer Shower Bathtub or shower

Guests have the option to cancel any cleaning services for their accommodation during their stay Guest accommodation sealed after cleaning Guest accommodation disinfected between stays Linens, towels, and laundry washed in accordance with local authority guidelines Use of cleaning chemicals that are effective against coronavirus Property cleaned by professional cleaning companies

Visual aids (Braille) Bathroom emergency cord Lowered sink Raised toilet Toilet with grab rails Wheelchair accessible

Process in place to check health of guests Shared stationery (e.g. printed menus, magazines, pens, paper) removed Staff follow all safety protocols as directed by local authorities First aid kits available

Invoice provided Baggage storage 24-hour front desk Concierge

All plates, cutlery, glasses, and other tableware sanitized Food can be delivered to guest accommodation Delivered food covered securely Breakfast to-go containers

Flat-screen TV Radio TV Telephone

Screens or physical barriers between staff and guests in appropriate areas Physical distancing rules followed Cashless payment available Contactless check-in/out

Outdoor furniture Garden Terrace Picnic area

Golf course (within 2 miles) (Paid) Cycling Hiking Fishing (Paid)

Linens Wardrobe or closet Alarm clock

Fax/Photocopying (Paid) Business center Meeting/Banquet facilities (Paid)

Electric kettle

Internet

Parking

Daily housekeeping

Desk

Socket near the bed